Question 1

How long does a wash take?

Accepted Answer

About 45–60 minutes per bike on-site. We come to you within the time window you book — no need to drop the bike anywhere.

Question 2

What's included?

Accepted Answer

Frame clean, drivetrain clean, chain lubrication, wheel and rim wipe-down, contact-point clean, and a final polish. It's a detailing-style wash, not a repair — punctures, brakes, and gear adjustments aren't included.

Question 3

Do you come to my address in Amsterdam?

Accepted Answer

Yes — anywhere in Amsterdam (postcodes 1011 to 1109). The waterless method works in courtyards, on balconies, and in shared bike storage. No hose or water source needed.

Question 4

Is it safe for e-bikes and cargo bikes?

Accepted Answer

Yes. The waterless process is specifically suited to e-bikes and electronics. Cargo bikes are larger so they take longer — there's a small surcharge in the booking flow.

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